SHIPPING & RETURNS
SILKOH is located at 520 Riversdale Road, Camberwell - Melbourne Australia.
Our online store ships worldwide!
We aim to dispatch all online orders within 24 hours with the exception of sale
periods where this may take up to 48 hour. Estimated delivery time is determined
by the selected courier. SILKOH is not responsible for any delays caused after
dispatch. Please contact us for your tracking number.
RETURN / EXCHANGE POLICY
Silkoh offer exchange on all full priced items within 7 days of purchase.
You must have a proof-of-purchase receipt and all items must be in
new and unused condition with original tags and packaging*
We do not offer refunds or exchange on sale/discounted purchases.
For online exchanges, please contact us via email, at firstname.lastname@example.org
Once processed, you will be required to make your return along with
a copy of your email request, and a pre-paid return postage bag to:
520 Riversdale Road
Camberwell VIC 3124
*PLEASE NOTE: For hygiene reasons, we do not offer exchange on earrings.
For assistance please do not hesitate to contact us.